UX research
Interviews, surveys and journey maps that pinpoint where users struggle.
Service — Design & Creativity
Interfaces users understand in seconds
Research-driven UX and UI that removes friction from signup to checkout — tested with real users, delivered as a system your team can extend.
What this service covers
We start with your users, not with screens. Stakeholder interviews, journey mapping andJobs-to-be-done research reveal what actually blocks conversion — then we prototype, test and refine until the design earns its place in code.
You receive production-ready Figma files, a coded component library reference, and usability test recordings your whole company can learn from.
What's included
UI & prototyping
High-fidelity screens and clickable prototypes, iterated weekly.
Design systems
Tokens, components and documentation that keep every release consistent.
Usability testing
Moderated sessions with recordings, scores and prioritized fixes.
Our design process
- 1Discover (week 1). Research plan, interviews and heuristic audit.
- 2Define (week 2). Personas, flows and testable hypotheses.
- 3Design (weeks 3–4). Prototypes refined through two test rounds.
- 4Deliver (week 5). System, specs and handoff workshops for engineers.
Pair design with engineering
Most clients combine this service with Technology Innovation so approved designs move straight into build sprints.